So I went to the control panel and clicked on "Programs and Features" and then clicked on "Turn Windows Features On and Off".
I should mention I am running windows 7 Home Premium Edition. Net Framework 3.5 before installing HPSA."
".Net Framwork 3.5 is not installed on your Windows computer. When the older version started to install it also crashed, but this older version brought up a window that said: So, then I had the idea of trying to install an older version of HPSA (HP Support Assistant). Now I searched everywhere on the internet to find out how to fix this and nothing worked. "HP SUPPORT SOLUTIONS FRAMEWORK HAS STOPPED WORKING" What happened is I would begin the install proceedure and after clicking the install button it would crash and a window would appear saying something like: The latest version of HPSA would not install. This may help you since it was the problem I had with installing HP SUPPORT ASSISTANT and getting rid of the HPSF.exe errors or HPSA.exe errors whichever it was. Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! If the solution provided worked for you, please mark accepted solution for this post. Refer this article to know more information about using HP support assistant.Īlso, refer this article to further troubleshoot HP support assistant issues. Update the latest version of HP support assistant using this link. Restart your computer to complete the process. On the Programs and Features window, select HP Support Assistant, then click Uninstall.Ĭlick Yes on the Programs and Features screen to confirm you want to uninstall HP Support Assistant. In Windows, search for an open Uninstall a program. Refer this article to know more information on how to create a user account on your PC. Uninstall the HP support assistant from your PC and try creating a new user account and install the latest version of HP support assistant. Please share the product number of your PC to assist you better.Īs you mentioned you have issues installing HP support assistant on your PC. I understand you have issues installing HP support assistant on your PC.ĭid you make any software or hardware changes to your PC?
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